SHIPPING POLICY
At Alvito Store, we aim to provide a seamless shipping experience. For domestic orders within India, processing takes 1-2 business days, with delivery typically in 5-7 business days including free shipping. For all Cash on Delivery (COD) orders, an additional charge of Rs.50 will apply. Once your order is shipped, you will receive a tracking number via email. Ensure your shipping address is correct at checkout, as we are not responsible for incorrect addresses. While we strive to meet our delivery times, delays may occur due to weather or holidays. If you have any questions, please contact us at [support@alvitostore.com] or [7976548871]. Thank you for shopping with Alvito Store!
RETURN & EXCHANGE POLICY
Return Policy
At Alvito Store, we strive to ensure that each customer is satisfied with their purchase. We accept returns within 7 days. We encourage customers to carefully review product details before making a purchase decision.
Exchange Policy
Eligibility: We understand that sometimes exchanges may be necessary. Items eligible for exchange must meet the following criteria:
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Items must be exchanged within 7 days of receipt.
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Items must be in their original condition, unworn, unwashed, and with all tags attached.
Process: To initiate an exchange or return, please contact our customer service at Support@alvitostore.com with your order number, the item you wish to exchange, and the new item you would like to receive. We will provide you with exchange instructions.
Shipping Costs: We will cover the cost of shipping the new item to you.
Non-Exchangeable Items:
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Items marked as final sale.
Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact our customer service immediately at [customer service email] with your order number and a photo of the issue. Please make a video while opening the package. We will arrange for a replacement or a full refund, including any shipping costs.
Contact Us: If you have any questions or need assistance with your exchange, please contact us at [support@alvitostore.com] or [6377374932]. We are here to help!
Thank you for choosing Alvito Store. We appreciate your understanding and support!